About the Project

100 Black Women Who Have Made A Mark is an exciting project from Serendipity Institute for Black Arts and Heritage, celebrating the stories of Black British women who have made a significant positive change in activism, arts, education, politics, science and technology.  100 women have been chosen to have their portraits created, which will be displayed collectively in an exhibition.  The five visual artists selected to create the portraits each bring a different aesthetic, encapsulating the tenacity, leadership and invisible power of each Black woman as she tells her story.

Role Description

The Volunteer Gallery Invigilator will be a central point of contact for visitors and providing a warm welcome.  We are looking for volunteers to invigilate the gallery and enhance the visitor experience.  You will provide information about the 100 Black Women Who Have Made A Mark project.  The exhibition is accompanied by a catalogue which is available for purchase.  Using your enthusiasm and charisma, you will help to generate sales for the catalogue.  Volunteers will be provided with training and guidance for invigilating the exhibition.

Volunteer duties and responsibilities

• Help the front of house operations run smoothly and to a professional standard. 
• Gaining knowledge about the exhibition by reading the related information, to be able to answer general queries from the public.
• Be an informed point of contact for all public enquiries for the gallery, offering visitors support and information on the exhibition, gallery and Serendipity Institute for Black Arts and Heritage.
• Talking to visitors about the exhibition, and ensuring they have any resources or handouts that explain the exhibition.
• Keep a record of visitor feedback and offer visitors the chance to fill in questionnaires. 
• Monitor visitor numbers and demographics for those visiting the exhibition
• Create a welcoming atmosphere for visitors, always ensuring and maintaining the tidy and orderly appearance of the Gallery.
• Be familiar with the evacuation procedures and be able to implement them in case of an emergency, assisting visitors and colleagues.
• Reporting any irregularities in the gallery, security, cleanliness, safety, immediately to the Arts Curator
• Volunteer Gallery Invigilators report to the Arts Curator (Leicester Gallery) and Heritage Manager (Serendipity)
• Location: Vijay Patel Building, De Montfort University, Mill Lane, Leicester, LE2 7PT
• Leicester Gallery is open Monday – Friday 10.00am – 5.00pm and Saturday 12.00pm – 5.00pm.

Personal specification

• Good communication skills
• An interest in Black art, heritage and culture
• Willingness to learn

Timeline

The exhibition for 100 Black Women Who Have Made A Mark will run from 1 October 2024 - 4 January 2025 at Leicester Gallery, which is located at the De Montfort University campus.  The Volunteer Gallery Invigilators are required only for the duration of the exhibition.